Hosting & Support

Your website, looked after

Fast, secure hosting with daily backups, monitoring and real human support. You focus on your business — we keep the website running.

From $49/month · No lock-in contract · Real human support

What's included every month

One plan that covers the essentials — no confusing tiers, no per-change invoices for the small stuff.

Daily backups

Automatic daily backups so your site can be restored quickly if anything ever goes wrong.

Security monitoring

Continuous monitoring, SSL and hardening to keep your site and visitors safe.

Real human support

Email or call a real person who knows your site — not a ticket queue or a chatbot.

Uptime monitoring

We watch your site around the clock and act fast if it ever goes down.

Updates & maintenance

Platform and plugin updates handled for you, so your site stays current and stable.

Local, fast hosting

Hosting tuned for speed and reliability, close to your customers.

Simple, honest pricing

One plan, one price. No setup fee, no lock-in contract, cancel any time.

Build a new site with us and the first 12 months are included — hosting then continues at $49/month. Larger sites, online stores and custom applications are quoted after a quick look at your setup. Ask for a quote.

What “support” actually means

How quickly do you respond?

Email and phone enquiries are answered within one business day, usually sooner. If your site is down we treat it as urgent and start work as soon as we know.

What counts as a small change?

Text edits, swapping an image, updating your opening hours or prices, adding a staff member — the jobs that take a few minutes. New pages, new features and design changes are quoted before we start, so there are never surprise invoices.

When can I reach you?

Monday to Friday, 9am–5pm AEST. Uptime is monitored around the clock.

Can you host a site you didn’t build?

Usually, yes. We’ll look at your current setup and tell you honestly whether moving it makes sense. Migrations are planned so visitors don’t see downtime, and we handle the domain and email side too.

Am I locked in?

No. There’s no minimum term, and your content and domain are always yours. If you ever decide to leave, we help you move.

Uptime and security monitoring dashboard

Looked after, not left alone

Plenty of studios build a site and disappear. We stay on — updating, backing up and keeping an eye on things so problems are handled before you notice them.

  • Proactive monitoring and fixes
  • No lock-in — your content is always yours
  • Small changes included, big ones quoted upfront
Direct email and phone support from the same person

One point of contact

Need a change, have a question, or something looks off? Email or call the same person who built your site. No account managers, no handoffs.

  • Direct email and phone support
  • Clear turnaround times
  • Advice, not upsells
Daily backups stacked, with one-click restore

A bad day stays a small day

Sites break for boring reasons — a botched edit, a failed update, an expired plugin. Every site we look after is backed up daily and kept for weeks, so putting it back is a phone call rather than a rebuild.

  • Automatic daily backups, stored off the server
  • Restores handled by us, usually within the hour
  • Take a full export whenever you want it

Already have a site that needs a home?

We can take over hosting and support for most existing websites. Get in touch and we'll talk through your setup.

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